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iCIMS Acquires Candidate.ID and Strengthens Its Recruitment Marketing Offering

Today, iCIMS announced the acquisition of Candidate.ID, a leader in recruitment marketing automation. By adding Candidate.ID’s functionality to its Talent Cloud, iCIMS offers a powerful recruitment marketing offering with the ability to effectively engage talent. In addition, this acquisition makes iCIMS better positioned to compete against ATS providers and stand-alone CRM providers. I have been following Candidate.ID for the past few years, and I am excited about this opportunity.

Below are a few of my initial thoughts:

What is Candidate.ID?

Companies are facing pressure to improve the efficiency and effectiveness of talent acquisition efforts. Candidate.ID helps companies solve this challenge by identifying, nurturing, and engaging ready-now talent. It solves what the ATS, LinkedIn, and CRM cannot do – informing recruiters when someone is ready to be hired and engaging that individual in a meaningful way. As a result, recruiters receive notifications when candidates are interested, and their profiles are updated in real-time, reducing time-to-fill, improving candidate engagement, and increasing conversion rates.

One key differentiator is that Candidate.ID focuses on In-Demand talent, helping companies build pipelines for critical roles that are hard to fill, including healthcare professionals, engineers, scientists, and enterprise sales. Its scoring capabilities allow companies to filter candidates by engagement scores and match them against job descriptions.

What Do We Know About This Acquisition?

Before joining iCIMS, Steve Lucas was the CEO of Marketo, a marketing automation provider. Given his background, It is no surprise that he was impressed by Candidate.ID and the potential to enhance Talent Cloud with these capabilities. Here are a few things that we know about the acquisition so far.

  • Brand: Immediately following the acquisition, Candidate.ID will be referred to as “Candidate.ID, an iCIMS company.” A brand transition may occur in 2023.
    • Flexibility: iCIMS is taking a flexible approach to selling and packaging Candidate.ID. It will be offered to existing customers, sold as a stand-alone, and sold to RPOs.
  • Integration: In the near-term, Candidate.ID’s solutions will be integrated into iCIMS CRM and iCIMS ATS. The product integration will continue to roll out in phases across data, user experience, and workflows across the entire Talent Cloud, including unique use cases in the areas of internal mobility.

What is Marketing Automation?

Marketing automation helps companies better engage and nurture talent by automating marketing tasks and letting companies know which candidates are cold, warm, and “ready-now.” It sits at the top of the funnel and manages all interactions with talent, including when they visit a career site, open an email, open a job advertisement, etc. It solves what the ATS, LinkedIn, and CRM cannot do – informing recruiters when someone is ready to be hired and engaging that individual in a meaningful way. Integrating CRM and marketing automation software can increase a company’s recruitment marketing capabilities and improve the experience.

How Does it Help?

Marketing automation helps companies understand the talent they are attracting, manage talent pipelines more effectively, and provide a better experience to both recruiters and candidates. Some of the use cases include:

  • Lead Nurturing: As today’s companies face challenges attracting talent and managing applicant volume, they need to nurture their candidate relationships over time. Candidates are not always ready to apply for a job with their first engagement. With marketing automation, companies can check in with candidates, create more meaningful relationships, and track engagement levels to know when candidates are “ready now.”
  • Target Audience: With marketing automation, companies can better understand the talent they target and track who is interested and engaged. It uses a multi-channel approach to understand what content individuals are interested in, how they want to receive that content and then serves up relevant information. It provides visibility into the marketing activities so that companies can see what activities are working and what needs to change.
  • Analytics: Once a campaign has ended, the system generates analytics showing how successful the campaign was and what may need to change in the future. Analytics provide insights into cold, warm, and ready candidates.

I am excited to share any updates on this acquisition over the next few months and include Candidate.ID in our Recruitment Marketing Index report.

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Blog Talent Acquisition Strategies

SmartRecruiters: The Next TA Tech Unicorn

In 2008, Jerome Ternynck announced the launch of a new ATS, SmartRecruiters. He shared his vision for the next era of talent acquisition technology and best-of-breed ATS providers. And, people were interested (including me). Jerome’s last company, Mr. Ted, was a leading ATS acquired by Stepstone, and Jerome was a well-loved expert with a strong reputation in TA tech.

Thirteen years later, Jerome has remained committed to this vision. SmartRecruiters pivoted from an SMB provider to a global enterprise provider (no small task- ask any of its competitors) with over 4,000 customers and 33 languages. And, yesterday, SmartRecruiters announced $110M in Series E with a $1.5B valuation.

What a journey.

We profiled SmartRecruiters in our latest Talent Acquisition Index report and included this analysis:

SmartRecruiters is a product company with strong services and deep domain expertise across all areas of talent acquisition. It has remained steadfast in its vision and commitment to improve talent acquisition and define hiring success for companies even during times of uncertainty and change. It has experienced significant growth over the past year with over 200 new customers, 100 new employees, and 150      new product features launched. SmartRecruiters is a provider that competes comfortably in the enterprise and global enterprise markets today. APAC is becoming a growing market for SmartRecruiters.

Several differentiators for SmartRecruiters includes candidate communication, AI matching, and advertising. Its SmartMessage solution includes WhatsApp integration and a unified inbox, while SmartPal (through the Jobpal acquisition) includes conversational AI and integration with WhatsApp and WeChat. SmartRecruiters offers programmatic advertising through SmartJobs to help streamline advertising and reduce costs. It has gone deeper in internal mobility this year to include a better employee experience and redeployment capabilities.

SmartRecruiters is one of the few best-of-breed providers to hire a Chief Diversity Officer this year. It has made diversity a commitment in its leadership team, product capabilities and roadmap, and services. Its Diversity Hiring Toolkit includes a diversity and inclusion maturity model, success pillars, and diversity hiring assessment. SmartRecruiters is focused on customer partnership. It has responded and met 1800 user requests this year. It follows what its customers want and focuses on developing solutions for a more modern talent acquisition function. It is a company that is not afraid to take risks, but it still maintains a strong commitment to customer success and product development.

SmartRecruiters is an impressive company by any measure. Here are a few thoughts on this recent announcement.

  • Product: SmartRecruiters has been expanding its product suite over the past two years, including programmatic capabilities, conversational AI (through Jobpal acquisition), and matching. One area that SmartRecruiters is lacking is onboarding. This recent round will likely focus on filling some gaps that may include onboarding and sourcing. I expect we will see an acquisition or two as well.
  • Internal Mobility: SmartRecruiters has invested in internal mobility through product capabilities, research/content, and industry recognition through its awards. My guess is that SmartRecruiters will continue to strengthen its internal mobility capabilities focusing on employee experience.
  • Partnerships: This announcement presents new opportunities for partnerships and SmartRecruiters’ marketplace. I think we can expect to see more partnerships, integration, and a new approach to its ecosystem of providers.

Congrats to SmartRecruiters and Jerome. More to come as the investment in all things TA tech continues.