Evolution of Talent Acquisition Technology

The demand for talent acquisition (TA) technology has accelerated over the past two years in response to the pandemic and labor market. In fact, 63% of companies are using more TA solutions today than pre-COVID. 

While the TA tech landscape continues to evolve with new providers and categories, AI remains the common denominator – and the interest and investment in AI show no signs of stopping. Today’s companies have more options than ever before, but navigating this landscape and truly understanding AI’s impact is complex even for the most sophisticated buyers. Companies are not always clear what solutions to consider and what drives results. 

This report looks at the evolution of TA technology and the impact AI will have on the future of talent acquisition. Specifically, it examines the following:

  • How TA technology has evolved over the past two decades
  • The driving forces behind today’s TA tech decisions 
  • How priorities have shifted and what companies are replacing
  • The role AI plays in the future of TA

Solving the Sourcing Challenge: Demystifying Referrals to Improve Hiring Outcomes

Employee referral technology is quickly becoming a core capability in a modern TA tech stack.

According to Aptitude Research, 84% of companies believe employee referrals are the most cost-effective way to find talent. They can improve quality of hire, reduce time to fill, and impact employee productivity and retention. Most importantly, employee referrals bridge the gap between recruitment and retention by engaging both new hires and existing employees in the hiring process, and raising awareness for employer branding efforts. 

Despite these benefits, many companies struggle with low participation rates, lack of support, and poor communication – and the programs ultimately fail. Technology and automation can help companies create more consistent and meaningful relationships, expand talent pools, and track and measure employee referral program effectiveness. 

This report, based on data collected in 2022, will look at sourcing approaches and the inclusion of employee referral programs, including:

  • The challenges with sourcing talent today
  • What is driving the investment in employee referrals
  • The benefits of employee referrals
  • Why most employee referral programs fail
  • The strategies and technology options should companies consider

Onboarding: Are We Doing Enough?

Onboarding has a significant impact on retention, employer branding, and quality of hire. It is the first impression between an employee and employer, and the link between talent acquisition and talent management. 

Eighty-six percent (86%) of employers believe that new hires make the decision to stay at a company in their first 90 days. Yet, companies are twice as likely to invest in talent acquisition and employee experience than onboarding, and 42% do not have a dedicated onboarding solution at all.

As companies prepare for the future of work, the importance of onboarding must not be overlooked. This report reviews the current and future state of onboarding and provides a guide for how companies can get started. Specifically, it examines the following:

  • The challenges companies face with onboarding
  • The benefits of a successful onboarding program
  • How companies are reframing their views around onboarding
  • Why they should invest in digital, automated solutions
  • How technology can improve the new hire experience while ensuring compliance
  • Which onboarding strategies best measure the impact on talent and the overall business

The Rise of Text Recruitment and the Business Impact

Candidate communication requires a better experience and improved efficiency. Companies that rely on emails or traditional forms of communication are failing to attract quality talent and losing candidates in the process. Text-based recruitment provides an immediate ROI for companies looking to improve how they attract, recruit and hire talent. It improves response times, engagement metrics, and the overall experience of both candidates and recruiters. Companies looking to leverage text in their talent acquisition strategies should consider:

  • Using a platform that can help to track engagement and effectiveness of communication while providing more consistency and standards for recruiters and hiring managers.
  • Measuring the impact of text on their overall talent acquisition efforts from recruitment marketing to onboarding
  • Extending communication to the employee experience and considering performance management, internal mobility, and benefits administration

The Imperfect Storm: How Skills Are Transforming Talent Strategies and the Future of Work

Skills are the currency for the future of work.  Skills provide a roadmap for the future and a bridge between talent acquisition and talent management. A skills-based approach can help connect talent with the right opportunities, personalize experiences, and get insights into the capabilities of the workforce.

The benefits of a skills-based approach are clear. Employers benefit from improved efficiency and stronger talent pools, while individuals benefit from greater opportunities to control their career paths. Our research found that companies that invest in skills development are twice as likely to improve retention, 34% more likely to improve quality of hire, and 28% more likely to improve DEI initiatives.

Yet, companies are hesitant to build a skills-based approach, and lack of ownership and confusion around how technology fits in have added to this uncertainty. This report looks at how a focus on skills is reshaping talent strategies and answers the following:

  • What is driving the focus on skills today?
  • How has the use of skills evolved over the past few years?
  • How do talent marketplaces foster skills development? 
  • How can a skills-based approach improve internal mobility?
  • How does a skills-based approach to talent acquisition positively impact the overall business?

Key Trends in Interviewing: It’s Time to Fix What’s Broken

The interviewing process for many companies is inconsistent, impersonal, and filled with bias. In fact, 50% of companies have lost quality candidates due to a poor interviewing process. And while the virtual interviewing platforms that surfaced out of necessity during the pandemic are still in use, video fatigue is setting in from both recruiters and candidates.

Interviewing is one of the most critical areas of talent acquisition and companies are finally rethinking their strategies amid the growing talent shortage, new work environments, and increasing business and economic pressures. Companies are looking to fix broken processes – 36% identified interviewing as a top priority for 2022 and 52% are accelerating their investment in interviewing technology.

This report looks at the challenges, strategies, and technologies that impact interviewing today and examines:

  • Why companies should care about interviewing
  • Effective interviewing strategies
  • How companies can measure the ROI of the interview process
  • What candidates expect around the interview
  • How technology can provide a better interview experience for all

Human-Centered Work: Putting the Employee First

The labor shortage, Great Resignation, societal events and the pandemic’s impact on the workplace have created a shift – today’s market has become employee-driven. According to our research, companies have responded by increasing their focus on employee experience. In fact, one in three companies have increased their spend on the employee experience and 47% are investing in new solutions to support these objectives. 

Yet despite this increased investment, many companies are still falling short. Instead of acknowledging the employee perspective and the cultural changes that need to happen, they are taking a one-size-fits-all approach and treating employees like transactions instead of humans. Companies need to rethink their approach to talent and focus on the individual – building more meaningful relationships and providing an experience that is rooted in inclusivity, humanity, dignity and trust. 

This report explores the following:

  • Today’s top workforce priorities and the factors driving the need for human-centered work
  • The disconnect between the employee and employer experiences
  • The role humanity plays in company culture and the pillars of human-centered work
  • Strategies companies should consider across the employee lifecycle
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Uncategorized

2022 Talent Acquisition Technology Buyer’s Guide

The talent acquisition technology landscape has shifted over the past year. The labor shortage, the Great Resignation, and remote work have accelerated the demand for technology. And, companies have new providers, categories, and products to consider when attracting, recruiting, and developing talent. 

According to Aptitude Research, 73% of companies are increasing their investment in talent acquisition technology in 2022. This guide will help buyers make the best technology decisions based on their needs.

The Aptitude Research Talent Acquisition Buyer’s Guide from 2019 focused on the SMB market and The Talent Acquisition Buyer’s Guide from 2021 focused on the Enterprise market. This year’s edition is designed for companies of all sizes and provides a more complete view of the talent acquisition technology landscape. 

New additions to this year’s guide include: 

  • A look at how companies are reducing bias through technology and questions to ask providers
  • An overview of the role AI plays across all of talent acquisition
  • A look at the impact of internal mobility on the modern TA tech stack
  • Key trends in sourcing and the balance of humans and technology

The State of Internal Mobility

When hiring slows down or turnover spikes, internal mobility often becomes the go-to strategy. In fact, our research shows that 70% of companies have increased their investment in internal mobility over the past year.

But internal mobility should not just be a quick fix during uncertain times. It should be a strategic, long-term priority for any company looking to better recruit, engage, and retain talent. Unfortunately, many internal mobility programs are difficult to implement and often fail before they begin. Companies tend to turn to technology without fixing process or cultural challenges first. 

Based on data collected in 2021 and 2022, this report will help companies adjust their responsibilities, strategies, and technology adoption to support internal mobility efforts. It will explore the following:

  • The key drivers for investing in internal mobility and how it has changed over the past year
  • The internal mobility challenges facing companies today 
  • The harm in treating internal candidates the same as external
  • What roles technology plays in improving internal mobility initiatives
  • What strategies companies should consider to improve internal hiring efforts
Categories
Recruitment Marketing Talent Acquisition Strategies Talent Acquisition Technology

The State of Campus Recruiting

As companies prepare for the future of their workforce, they must look closely at their early talent and campus recruiting programs. New strategies and solutions – including DEI, events management, candidate engagement, and employer branding – need to be thoughtfully considered. Technology and automation play a critical role in enabling this transformation.

But with campus recruiting including a mix of in-person and virtual events for the foreseeable future, traditional recruitment solutions are not enough. They don’t support the modern campus recruiting function and lack many of the key capabilities needed to effectively identify, attract, and recruit today’s early talent. It is not surprising that 65% of companies are planning to increase their investment in campus recruiting technology this year.

Based on data collected in late 2021 and early 2022, this report will help companies at any stage of their early talent journey. It will explore the following:

  • The current state of early talent and campus recruiting (and top priorities)
  • What actions companies can take to prepare for the future
  • The impact campus recruiting has on the candidate and the recruiter experiences
  • Which technologies companies should consider to help with the above